Section 1
Introduction
Pre-Launch Notice: GetBotl has not yet launched. This policy covers information collected through our website and waitlist forms during the pre-launch period.
GetBotl ("GetBotl," "we," "our," or "us") connects verified adult consumers with licensed liquor stores in New York. This Privacy Policy applies to everyone who uses our website, app, or services — including customers, store partners, and visitors.
By using GetBotl, you agree to the practices described in this policy.
Section 2
Information We Collect
Information you give us
- Account details: Your name, email address, phone number, and date of birth when you sign up.
- Identity verification: A photo of your government-issued ID to confirm you are 21 or older, as required by law.
- Delivery address: The address where you want your order delivered.
- Payment information: Payments are handled securely by a third-party processor. We do not store your card details.
- Store partner details: Business name, license number, and contact information if you apply as a store partner.
- Messages: Any communications you send us through our contact form or support.
Information collected automatically
- Location: Only when the app is open and you have an active order — never in the background.
- Device information: Device type and operating system, used to keep the app working properly.
- Usage data: Pages visited and features used, to help us improve the experience.
Section 3
How We Use Your Information
We use your information only for the following purposes:
- ✓To process and fulfill your orders
- ✓To verify your age and identity as required by New York law
- ✓To send you order updates and delivery notifications
- ✓To handle payments, refunds, and disputes
- ✓To prevent fraud and keep the platform safe
- ✓To respond to your support requests
- ✓To improve our service using anonymized, aggregated data
- ✓To send promotional messages only if you have opted in — you can opt out at any time
We do not sell your data. We do not share your personal information with advertisers or data brokers.
Section 5
Data Retention
- ✓Active accounts: We keep your data while your account is active.
- ✓Closed accounts: Your personal data is deleted within 90 days of account closure, unless we are legally required to keep it longer.
- ✓Order records: Transaction records are kept for 7 years to meet tax and legal requirements.
- ✓ID verification data: Deleted within 90 days of account closure.
Section 6
Your Rights
You have the right to:
- ✓Access the personal information we hold about you
- ✓Correct any inaccurate information
- ✓Delete your personal information, subject to legal obligations
- ✓Opt out of promotional communications at any time
To exercise any of these rights, email us at info@getbotl.com. We will respond within 30 days.
Section 7
Security
We take the security of your information seriously. Your data is stored and transmitted securely, and access is strictly limited to authorized personnel who need it to do their job.
In the event of a data breach that affects your personal information, we will notify you and relevant authorities as required by law.
Section 8
Children's Privacy
GetBotl is strictly for users aged 21 and older. We do not knowingly collect information from anyone under 21. If we discover a minor has signed up, we will immediately delete their account and data.
If you believe a minor has used our service, contact us at info@getbotl.com.
Section 9
Changes to This Policy
We may update this policy from time to time. When we make significant changes, we will notify you by email and update the "Last Updated" date at the top of this page. Continued use of the service after changes take effect means you accept the updated policy.
Section 10
Contact
If you have any questions about this Privacy Policy, get in touch: