Question 1

When does GetBotl launch?

Accepted Answer

GetBotl is expected to launch in Q1 2027.

Question 2

Is GetBotl available in my city?

Accepted Answer

We are starting in New York and expanding city by city. You can check availability through our app or website once live.

Question 3

How is GetBotl different from other delivery platforms?

Accepted Answer

GetBotl is built specifically to connect customers with local liquor stores, offering a faster, simpler, and more reliable ordering experience with direct store fulfillment.

Question 4

How does age verification work?

Accepted Answer

Customers must be 21 or older. A valid government-issued ID is required at the time of delivery.

Question 5

How does GetBotl handle refunds or returns?

Accepted Answer

If there is an issue with your order, you can contact support through the app. Each case is reviewed based on the GetBotl refund policy.

Question 6

What does it cost for store owners?

Accepted Answer

There are no upfront setup fees. A platform fee of approximately 8%–15% per eligible order applies.

Question 7

I own a liquor store. How do I join GetBotl?

Accepted Answer

You can sign up through the merchant portal and complete the onboarding process to get started.

Question 8

Do I need to manage my own delivery?

Accepted Answer

Yes. Store partners handle deliveries using their own employees or delivery staff.

Question 9

What happens if an item is out of stock after an order is placed?

Accepted Answer

Store partners should update the order in the merchant dashboard. The customer will be notified and offered a replacement or refund if needed.

Question 10

What states will GetBotl operate in?

Accepted Answer

GetBotl will initially launch in New York, with plans to expand into additional U.S. states over time.

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